PPRuNe Forums - View Single Post - Handling change at BHX
View Single Post
Old 26th April 2009 | 19:55
  #7 (permalink)  
JamesKirk
 
Joined: Oct 2008
Posts: 30
Likes: 0
From: Still on a 5 year Mission
The Game

Re AF/KLM changing H/A's I think that Groundhog, legalize & ops1978 have all missed the point that this is a game that airlines play every so often. Rules are as follows:

1) Airline wants to drop the handling price (possibly losing money or require the capital for another takeover??)
2) Approach current H/A & ask for price drop.
3) H/A says "you've got to be havin a laff"
4) Airline audits other H/A's at same airport & lets the current H/A know this.
5) current H/A will review the contract status, talk to airline & compromise on SLA/prices to drop 1-2%.
6) Airline says thanks very much, stays with current H/A & evryone lives happily ever after!!!

This game has already been played so far by Monarch, Flybe, Continental & Lingus all with some success for the Airline, this game will continue to be played again and again until the UK H/A's come up with a minimum service pricelist that they can agree on and then airlines will move on quality of service alone. this has got to be the answer otherwise the H/A's will drop staff & standards of training which ultimately will result in Health and Safety issues.
If AF/KLM do issue notice it will be on price alone as there is no way that "the Circus" or "Pissport" could match the service they currently get.
JamesKirk is offline  
Reply