Such a shame.
I've had great pleasure dealing with the crew, ground staff and taking many trips to IAD/ORD/LAS/BGI (Always got business as well...the beauty of 21 years service, I guess). And, yes, I even used to do the delay line !
'Good morning, and welcome to the bmi long haul information line blah blah blah !!'
Even served the crew wedding cake on my honeymoon to BGI.
All the best to you all, wherever you go.