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Old 24th Apr 2009, 08:54
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BOAC
Per Ardua ad Astraeus
 
Join Date: Mar 2000
Location: UK
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Web server issues

I have 2 sites hosted by a company called 3IX, mid low-priced packages. Support and reliability has been 'flaky' with both, with email/FTP access and sometimes site itself failing due to 'server issues' every now and then, but I have site 1 now runnning fairly reliably. I fought for a begrudged small extension of contract on Site 1.

Site 2 is now bad. No FTP uploads due to a 'full disk'. They tell me that the root (/) directory is 'full' on their server. Can anyone explain how this can happen?

I do NOT recommend them, incidentally, and will be switching at package renewal. Typical problems are the 'on-line chat' during the last (site 1) times

Them: "There is no problem with the server"
My reply: "Oh yes there is, I have no email or FTP access"
Them (20 secs later): "There is a problem with the server"
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