Just so.
Hitler was civilised because he always shaved and wore a suit. Ghandi was not because he often looked a bit scruffy and wouldn't change out of his pyjamas.
Some of the most well natured people you'll ever meet will look like people you'd cross the street to avoid, and I've personally met very well presented people who'd much rather stick a broken bottle in your neck than pass the time of day with you.
In fact we've probably never lived in a world where you can judge a person by the shine on their shoes and the firmness of their handshake (see first two lines).
I do concede that first impressions last, but surely it behoves the "civilised" individual to look beyond the first impression to the person underneath. That'll be why we no longer gas the Jewish and treat black people like slaves, yes?
Happy Days.
JR