Click on this link to read the full story of how some children, one suffering from a serious medical condition, were badly let down by the non-operation of a Ryanair flight from BHD to STN
FLIGHT DELAY RUINS BIG DAY IN LONDON FOR LISBURN CHILDREN - Lisburn Today
Heartbreaking for them and heartbreaking for the parents who had to cope with their disappointment.
Now, I know these things can happen - although they shouldn't - but obviously with a delay of this length there's potential for more serious problems than just inconvenience. There's bound to have been missed connections at Stansted - very possibly involving onward Ryanair flights - as well as missed appointments.
The airline should have had someone there to deal with the passengers.
But moving back to these children. The Ryanair flight is scheduled to depart before the first bmi and flybe services to Heathrow and Gatwick.
Wouldn't it have been a
PR coup for either airline to allow the children and their parents to travel with them to London? They could then have issued a press release about 'coming to the rescue' etc etc and earned some kudos in the eyes of the travelling public.
The two children and their fathers could still have used the return portion of their Ryanair booking from Stansted.
Isn't there anyone at airports nowadays who can make this kind of decision?