Agree - I have always been impressed with him but even in the bad news this week, I am more convinced the right decision has been made.
A Dixon clone.........he certainly is not that. He obviously has learnt a lot from Dixon but is making his own decisions on how to run the business (reversing the segmentation for starters). He is always very positive despite the current climate we are in and that in itself can be good for the morale of staff.