Wacked,
I have been in Aer Lingus long enough to remember when the HR dept was a model of best practice in dealing with current and prospective employees. Sadly, the sociopathic behaviour of one individual at a high level can have a disastrous effect. I know several people within the dept who are appalled and ashamed of what they see going on around them.
On another note, ezydriver, I'm sure we'd all love to hear exactly what happened to the delightful Flying Clara.