Time to Go
You have to ask, “How do the fare paying passengers regard the pilots?”
Frankly, I think 99.9% couldn’t give a damn. The cabin service, the cabin equipment (PTV and seat recline etc) and OTP are what really matter. Other operators are much better. (Anyone flown EVA recently?)
We regard ourselves as important players but do you seriously think people choose to fly Cathay Pacific because of the pilots?
How many passengers think to themselves, “This is the typhoon season, perhaps I would prefer to fly with Cathay into Hong Kong”?
I don’t think Emirates, Singapore Airlines or British Airways have lost significant market share due to their recent accidents.
Last edited by Edmund Spencer; 17th April 2009 at 07:28.