Rural probs
AhBut Ahbut Ahbut Ah..... Green granite
How far from the exchange? We're at least 3 miles, on a line that is some below ground some above ground lots of patches in the cables and the odd junction box that collects the wet. (I found all this out when Outreach was trying to get me any connection at all during previously mentioned house move).
Now they charge £240/h if you need anything doing. Our neighbour was having a phone problem and the engineer said "I've checked the line to your house and it's OK. If I step inside to investigate further you're looking at £60 per 15 mins plus the call-out charge. I suggest you find a competent electrician to do that bit" and left! It's called enhanced customer service.
The Ancient Mariner