QF Observer,
Excellent post. Always refreshing to hear the perspective from somebody other than the bitter and twisted QF pilots.
... what the hell has Dixon allowed to foster...
Dixon was, in my opinion, a brilliant CEO and I'm sure time will come to show that. But, to bring about any kind of reductions to employee's terms and conditions (especially the spoon fed) is incredibly, incredibly difficult, but you can rest assured that he would have been working on it.