I agree totally with you Butterfield, they girls behind the service desk are the backbone of what goes on at QCC1. They are always friendly, helpful and supportive.
It's a shame that they restructured a few years ago, and had to reapply for their positions at less pay, only a couple decided to stay.
I also find the Bos desk helpful, as they are also Flight Attendants there's a good chance that you've worked with them before and they empathize with your situations are also are very supportive.
The others that you mentioned, the ones in the coffee shop "having a meeting", all I want to say is " live by the sword, die by the sword".
If they get the axe, they will not be missed, and morale will be instantly boosted.