WizzAir KBP-LTN
There were a lot of angry passengers at Kiev (KBP) today. It turned out that WizzAir had cancelled its Monday flight from there to London Luton at almost no notice, stranding many dozens of people at the airport. Some were able to get tickets for the BA flight to LHR - at £340 one-way! - but most were (apparently) simply left to fend for themselves until the next scheduled Wizz flight on Wednesday, with no guarantee of a seat on that flight either. The WizzAir counter was unmanned, and people reported getting no assistance or advice from their (premium rate) customer services number.
Strangely, the timetable on WizzAir's website no longer shows a Monday flight from KBP to LTN. And there is no acknowledgement that there ever was one (and certainly no acknowledgement that today's was cancelled).
Is this now the way in which low cost airlines behave? I thought Ryanair was pretty unique in its cavalier attitude to its passengers, but this incident suggests that it is not. No wonder the general public is becoming disillusioned with the entire industry.