We have problems with engineers from certain parts of the world! They get 100% on all the exams, however they don't have the ability to think outside the box or when faced with problems where 'the book/CMC etc' doesn't always give you the answer.
It's probably because they are brought up with all these fully automated machines, unlike the 'good old days' when you only had analogue gauges, no CMC etc and actually had to trouble shoot snags. Had one the other day, Status msg just before departure, CMC had a fault with a code, look it up it says change main battery, seemed strange to me, so I did something the FIM didn't say and it cured it, saved a delay and the cost of a main battery. Was I right to do that, it was outside the book?
Would I troubleshoot on here, absolutely not, would I give my opinion on something, maybe, I didn't comment on the CF6-80 T/R problem although I had an opinion and it probably didn't agree with what folk were saying, doesn't make me right or wrong, I read the manual and the answer is there (possibly).