Normally, when I select shutdown there are no programs open, or at the most Outlook Express. I can not identify anything installed immediately prior to this occuring. This has been going on for approximately six weeks.
I reformatted approximately 2-1/2 months ago, and all was OK then. This problem started a few weeks later.
When I command to shut down, nothing happens for about 20-30 seconds, then I get the "not responding" window. Then that window disappears about 20 seconds later, then another 2-3 minutes to shut down.
Thank you,