that someone stuffed up, someone was told they stuffed up
Did someone stuff up? Was it the RAAF or was it someone from the PMs department that forgot to indicate what they wanted ordered?
Was the person that stuffed up told? It would appear not. I would suspect that the FS serving the PM would
NOT be responsible for ordering the food for the flight. In that respect, it's no use sounding off at the crew member concerned- it would achieve absolutely zilch other than to make the person doing the abusing feel like a tough man.
The way to deal with this sort of thing? Have your Chief of Staff have a quiet word to the Chief Steward so that it doesn't happen again. Be gracious with the staff dealing with an issue that is probably not of their making.
I know how I'd respond if the rude and/or abusive actions of a passenger reduced one of my crew to tears irrespective of how the stuff up was caused to start off with.
