I used to work in travel booking business travellers on their trips.
It appears that moneyspinner conforms to type in this regard:
Travelling on business.
Thinks he is VERY important business man, the world will stop unless he gets to a meeting, has to have his exact seat preferance, why arent everybody falling over themselves to help him when he misses a flight due to his own stupidity, etc, etc...
Travelling on holiday.
Wont pay a penny of his own money - uses the points accumulated on his business trips.
For this reason I always tried to get the companies I dealt with to sign up to a loyalty program where the company was rewarded rather than the traveller.
Fly with who you want - just have a little concideration to all the hard working and organised people who manage to read the conditions and turn up on time, and the poor souls who are just trying to do their jobs while working in sometimes difficult conditions both in the airport and in the air.