Just been reading an article from the BBC news site about the failings of JPA.
"It is difficult to exaggerate the magnitude of the failure of the Joint Personnel Administration programme," the committee said.
Perhaps a step back in time would help; just basic allowances, no reciept chasing and even more time for the scribblies to do their job instead of auditing 1,000's of claims etc.
May even see morale come back at the same time, you just never know.
Love this quote from the article,
"Personal data held by the £245m Joint Personnel Administration (JPA) programme was incorrect for up to one in 10 military staff, the MPs' report said."
May the battle commence, thoughts anyone.