PPRuNe Forums - View Single Post - Passengers 'upgrading' themselves - what do you do?
Old 28th Mar 2009, 04:31
  #51 (permalink)  
joeflyguy
 
Join Date: Mar 2008
Location: South Pacific
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Sometimes they pay for it

Was on a flight LAX to Frankfurt and not long after T/O two middle aged german guys waltzed up to First Class, sat down in 2 empty seats and refused to move. The cabin crew spoke nicely with them and they clearly stated "we are not second class citizens and we demand that we stay here and be served". The crew spoke with F/D who sent a msg via ACARS to airport manager who said give them everything they ask for. He then arranged to meet the aircraft with the police. On arrival these two smugg b'stards left thinking they had pulled it off and when the got to the door there was the local manager with authorities. He asked if they would like to pay by cash or credit card and their jaws dropped. Dropped even further when he stated the diff in fare was in region of $5000 each. They blustered they wouldnt pay at which point the Police advised they WOULD be arrested and charged with fraud. Great outcome.

On another nmore recent flight a very large but immaculately dressed and lovely man boarded and sat down in front of econ by boarding door. On come Mrs Nose-in-the-air and her long suffering husband to sit beside him. The fun started immediately with her huffing and puffing and stating when are the crew going to do something about this. She couldnt contain herself and then demanded the crew move the man or upgrade them. The crew stated the a/c was full in econ and were very sorry. Poor large man was acutely embarrassed. She then almost started screaming saying "well arent there any seats in first class". The CC went away and came back stating "yes madam there are actually several spare seats in first class today so we can accommodate your request" At that she stood up with a very smug look on her face and the CC looked at the poor large gentleman and with a huge grin on his face said "... so Sir if you dont mind coming with me please...". Was priceless. God I hate when they reward bad behaviour.
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