As neither of us has any knowledge of the other there is little point in argument. I'm a frequent long haul flier and have had my fill of paying for civilised travel only to have it eroded by poor service levels and uncivilised travel behavior from rude fellow passengers. My expectations are high but when one only pays a €100 for five persons by Ryanair from DUB to LGW then I'm an adaptable chap and my expectations can be easily adjusted.