Anyone care to guess from what hole Buchanan crawled?
I don't know if he crawled or walked or if he came from a hole but I believe that he was working for Boston Consulting and found himself attached to the Jetstar start-up team that did all the planning and so on for the establishment of the 'airline'. From there he was employed by Jetstar as, from memory, its number one commercial dude. I recall that he first hit the headlines over news of certain behaviours on a flight over the Pacific.