This news is disheartening because it shows that AJ has missed a chance to reinvigorate Cabin Services which is a major part of the airline.
This is either another example of wanting to be seen to be doing something without really doing anything.....or AJ is being fed the wrong information.
I remember Winnie addressing a group of CSM's and telling us that crew were basically lazy in not trying to challenge themselves and try a new direction in their career.This was seen at the time as an attempt by her to try and get around the seniority system of which she was never a fan.
This was somewhat hypocritical of her when you remember what happened to her and how she reacted when she was told to leave the building.
This latest news is like a fishing trip story in which the biggest fish that had been seen in years had come close to being landed but in the end got away......yet again.