In my experience the people who complain of a "Im-right-you-are-just-cabin-crew-so-dont-understand-the bigger-picture arrogance" are usually the ones who espouse the "BASSA are 100% right and I'll back them whatever" atttitude and have just had their arguments (or lack of) shot down in flames. The "bullying" threat is BASSAs attempt to stifle debate out on the line where they can't control speech like they do on their own forum. Can't have the troops thinking for themselves now, can we?
Speedmarque - you're still not getting the CRM thing are you?