Amenity Kits
With all the hype of CX losing money through (mis)management, they still asked us/travel nominees to "politely decline the offer of the Amenity kits/pyjamas" in business/1st to save the company money.
Personally I feel that when I travel I will go without one of these kits, but when my wife/parents/etc travels, I feel it is only fair for them to NOT decline the offer for these kits. Surely CX gets more than their pound of flesh with the way ID prices are determined.
Any views....