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Unless you have access, it will not do you much good; it is airbusworld.com There is a link for questions that goes directly to the STL Dept in Toulouse. Ask your company's management to give you access or ask the questions for you. Feel free to pm me if I can help.
If you need name and number for Airbus contacts, pm me; if you are a current Airbus pilot you can have them.
Airbus has a very good Customer Technical Support System set up; each operator has an RCSM (Resident Customer Support Manager) locally in your base who answers to the CSD (Customer Service Director) who is ussualy in Toulouse. They have full access to the STL Department where your procedures and FCOMS come from and to Flight Test. There are also Technical representatives assigned to every operator.
Check with management, the resources are there.
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Last edited by guiones; 16th Mar 2009 at 19:27.