But therein lies the point. Qantas can't provide the same service and complete those same tasks with the same workforce. Perth again. This time sat in a 767 at a stand off bay waiting 20 minutes for a set of stairs. Looked out the window and there is an A320 with a set of Qantas stairs. Don't know whether we could have used them but the crew did a great job keeping us informed. A few of us were asking the question whether the stairs were Qantas property or Jetstar property and if they belonged to Qantas why did we have to wait 20 minutes. We arrived on time.