Out station support
411A, yes CX did have good tech support at outstations, some contracted and others CX employees. The whole point is, however, the Tristar rarely gave any significant problems which were not able to be covered within the MEL limitations due in no small part to the quality of maintenance they received. Personally, I am a Lockheed fan whilst at the same time acknowledging that the Boeing products are very reliable and practical aircraft. From a crew perspective I always found the Lockheed product made provision for crew comfort much better than did Boeing. The B747 seemed to me to be just as cramped for space as the B707 despite the obvious difference in size. The Lockheed's were much more spacious and overall a nicer environment in which to work. The ground engineers would generally enjoy maintaining the Boeing's more so than the Tristar I suspect, if only because the Boeing's were less complicated. Maybe the RAF have not put in enough backing for their engineering people, certainly I do not believe the Brits lack anything in their technical abilities, civvy or military.