A word in praise of the immigration peeps at LHR.
We were flying back a couple of years ago and Senora Lars was - as they say - large with child. Queues were long, especially to the non EU passports area.
An immigration officer took us to the front of the queue and saved a fair amount of discomfort. Sikh chap he was.
I was so impressed I wrote to the immigration people at LHR to thank them. Was a tad worried I might get the chap in trouble but got a nice letter back saying they had passed on our thanks.
For my money, they do a difficult job in less than ideal conditions and do the job pretty damn well.
Lars