The biggest problem from my perspective is the way in which pertinent information about product and system failures is withheld from very senior management and in particular the board.
I am sure they are not interested in special meals failing to get to the customers but the nature of systemic failures that occur on a regular basis because the corridor crawlers are out of their depth with rank incompetence is disgraceful.
There are some in management that are hindered by the nincompoops below them who fail every reasonable task assigned to them and the protected species who seem to be able to do nothing wrong and have huge budgets to blow on lunches to launch the new napkin etc