BEX I stand corrected, SRATCOH it is. Whatever it's called it will be overhauled soon - that's unavoidable. ATCO wages are by far the biggest expense the company has, so getting them working more efficiently is an obvious target for the bean counters.
Undercover is right. The working ATCO relies on a whole lot of people to be able to do the job well. Many don't seem to realise this in NATS and instead see themselves as the star of the show – an attitude which can annoy the rest of us.
NATS has a published plan to lose 1000 engineers over the next ten years or less. That’s 2 out of every three currently employed. Against this background I’m sure you can see why the fuss being kicked up about the current pay round is being described as “whinging”