As usual, the truth lies somewhere between these two totally disparate views.
So the answer to your 2 Q is . . . . . . . MAYBE.
In all honesty, it depends a lot on what you were used to, what your expectations are, whether you can be lucky and keep your head below the parapet, and very very importantly where you are based and where that figures in relation to where you want to be based.
If you value being home every night, you are based where you want, you are fairly thick skinned, and you don't upset someone in authority, it is actually OK.
Aircraft are all new (some very) maintenance is good, crew (even if some lack experience) are professional with very good SOP's.
On the other hand there is certainly no feel-good touchy feely stuff, and many people you have to deal with both within the company (and indeed some of our loyal
customers )are pretty abrasive, but then they are nurtured that way from the moment they walk into the office /airport.
If you don't mind having a spade redefined as an
shovel and you are realistic in what you expect, having done your homework here, you should have no problem with what you find.