Bentley promised to deliver a car in 100% conditition with a warranty that includes a nice big smile. Anything goes wrong, simple, gives us back the car, we roll it away and give you a replacement.....................
Anyone promising to fly you to NZ in 25 hours must really know what they are doing
More than anyone else.
Kent has it right, depends on what were the promises made to the Owner on purchase and more importantly.........who made them.
Usually its the salesman, its worse if it was the Pilots!