Alice (was Tiscali)
I'm in a small village in the Alps, use Alice for the 3:1 but can't get TV - costs E 35.
Only took the Alice package when I upgraded from dial-up because I had heard of so many problems when switching ISP, but still had an eight-week wait for the changeover.
I only get 1 Mb speed.
Contacting sales or technical support is a nightmare although I speak very good French - main reason being their call-centre is in Marseiles and they apparently employ 90% + of African origin and the accents are very difficult to understand.