ungrateful...
if you were out walking, and lightning struck a nearby tree, and you were traumatised, you'd sue the weather beaurea for not predicting lightning? or maybe the person who planted the tree?? what a load of crap...
the event was caused by nature and not by any human negligence or malice.. it's a part of life, and they chose to fly in the first place..
before we know it, airlines will be including disclaimers in their in flight safety breifing.....
if they are suffering from PTSD, they should take the $5000 cheque US airways have provided and spend it on councelling...