Yawn Yawn Yawn.. The big orange floated the idea of the easyLoo way back as far as 1995. Discussion was along the lines of; well on a flight of less than one hour surely people can 'hold' on, the question was should we remove the toilets and squeeze in more seats to generate more revenue or would we make more money by charging passengers (not crew) to use the toilet (would require a lot of dumps to make big £!). Common sense prevailed and the aircraft were left as they were with toilets but the idea never went away completely. Another consideration was that any such move would drive passengers to other carriers, it was also argued if the revenue from toilet use was calculated then it would be a better idea to just add a few pence to each ticket to achieve the same claw back.
It's all in the perception, wouldn't promote good customer service to charge for a 'comfort stop' would it? but then what do FR know/care about customer service
