Surely now is the best time to push for a better and fairer pay rise!
All the ops staff are always being praised for helping out and coping when things go wrong, by the management, so now is the time to show how much they REALLY do appreciate the staff.
As for the pay being reasonable already, whether you want to compare yourself to other jobs or not, you may be surprised to find that ops staff are not that well paid in comparison.
Also lets not forget, the pay deal is for 2 years, so theoretically the traffic levels could increase dramatically, but the unions would not be able to negotiate until a specified time in 2004.