I think people are getting so used to bad manners and bad customer service
Sadly,
Glamgirl, IMHO, that is not the case. The case is that, from the age of 8/9/10, kids, over the last few years, have been brought up by the “do-gooder touchy-feely brigade” to think that instructions don’t exist and that everything is up for “well, if I want to do it I’ll do it and, if I don’t, s*d ya!” Sadly, that is now appearing in the middle generation as well!
I have had several occasions to stop a Safety Brief mid flow as I am fortunate to see my Pax face to face. Each time I politely (but firmly) advise the passenger who was chatting away deliberately ignoring my Brief that, “not for your own safety, but for the Safety of your fellow passengers, I would be most grateful if I could be allowed to continue with my Safety Brief!”. Usually, the embarrassment of compromising fellow passengers’ Safety was enough to shut em up. Also,
H ‘n’ H is no pretty picture – damn ugly actually – which helps on such occasions!
Am I joking about the kids? I’ve been married to Teachers (only 2 – that’s more than enough may I tell you!!!) for almost 20 years and, my oh my, if there is a job you don’t want to do, it is standing up teaching the younger generation!
Seriously, your quote makes out our colleagues are in the wrong! No way! As I say, look at the kids of today! Yes, we must
communicate as best we can but, at the end of the day, sadly in our society, "Instructions" are becoming "optional"! Question is, how do we deal with that? Mmmmmm
Now, on a scale of 0 to 10, how was that for a "socialist" Rant? 13/10? Please?
