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Old 18th Feb 2009, 08:48
  #222 (permalink)  
bracebrace!
 
Join Date: Feb 2006
Location: FAR FAR AWAY from Hanger 89
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Flight Timing Changes

I've just had an email from Globespan saying that they have changed the departure times for my flight GSM318 FAO-GLA on 13th April 2009 from 1000 to 1750 (7hrs 50 minutes alteration).

These times are now totally unsuitable for my onwards travel plans so I called up to cancel and get a refund. I have been told that they ONLY refund for flight cancellations and as a result I will lose 80% of my money if I cancel. They have looked at other days but there is nothing suitable either OR they want MORE money as the tickets are more expensive.

Personally I think it's a disgrace that such a major timing change doesn't trigger a refund.

Anybody got any ideas if I have any rights to get my money back as I've been told that under their Terms and Conditions they are perfectly entitled to do this.
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