Good luck to them, however had several problems issuing tickets for 4 premium y passengers today.
Sabre quotes a complete fare SYD VA LAX /- PDX UA X/DEN UA YWG UA X/DEN UA X/LAX SYD at a cheaper rate even removing US and ZP taxes than issuing seperately.
VA and UA are on seperate ticketing systems, one hosted by IATA the other by another mob.
Called VA, nice fluffy staff - noone can tell me if there is any compatibility. Called Sabre and as the Montivideo help desk was closed I wound up somewhere in Europe with the attendand VOIP audio foldback and no answers.
Elected to issue the tickets in absentia of any grownups to ask, and no help site open for us poor idiots who work after hours.
All I want is access to a cue card as I am not a total idiot (close to but not confirmed yet) and this is a completely different system
A fare that will quote is technically guaranteed via Sabre, Galileo and Amadeus so it would be nice if the VA staff in particular would be able to answer questions more difficult than wass thu fare!!
It doesn't bode well for problem solving abilities of staff when it all goes pear shaped when the starboard thronomister throws it in leaving a shipload stranded somewhere.
Do any VA staff actually know what a PIR is or maybe an FIM? No help here- this counts towards graduation!!!
Best all
EWL