Capewrath,
I agree, 100%. How many expensively, corporately uniformed reception staff do there need to be at my local Council offices? Brown had to do it to reduce the burden on the private sector and to make the dole queues look shorter. And because at heart of course, he's still an insecure control freakery obsessed Socialist in a shiny suit who couldn't make ends meet if his life depended on it.