Dell experiences
I was interested in these mixed Dell experiences. About 5 years ago I worked at lhr for a bigco that was wall to wall Dell. Everything there seemed to work fine, so I bought one for my home pc. Huh! It took hours on the phone to even ask a question, and some of their advice was likely to kill me - such as "first open up the computer....". It turned out that I had a lucky contact - a friend of a friend was on the Dell UK and NI top team, and she managed to fix it for me, after their attempt at a replacement had also crashed. I have no idea why they can provide good machines at the bigco, but awful ones for many punters. Now they are closing their assembly line in Ireland, I imagine things will gety worse for UK punters.