Kinglouis -
Reading your post, it comes across that NATS management are insinuating that PPP has caused NATS to become better in it's job.
NATS-attributable delays have been reduced from more than two minutes at the time of the PPP to less than 27 seconds this year...
and
In the last year we have continued to maintain our strong safety record, whilst handling record numbers of flights.
Whereas the main reason is that we have been slowly clawing back operational manpower to the correct levels (still not there yet), which were decimated a couple of decades ago when NATS binned a lot of operational staff due to an ill conceived knee jerk attempt to save money.
It's a shame that NATS never learns from the past, as is demonstrated time and time again by the stop/start training policy.
How long into the future are we going to be suffering after the up and coming redundancies take effect?