LHR-MAD regularly over the last couple of months...yes they are quite good, good meals out of LHR too...they can run unbelievably late on occasions 'inbound a/c arrived late etc.' not really acceptable for company of that size and check-in staff at MAD can be sour but still helpful...
The 'dump the pax at both front and rear doors of the 757' fiasco at MAD can be a pain in the bum...big traffic jam in the middle of the cabin as the pax try to get to opposite ends!
Overall one of the more pleasant airlines to travel on - the best I fly on in Europe at the mo anyway!
