The Blackberry
The Blackberry is an excellent device.Qantas IT have tampered with it and attempted to modify it to perform functions that it was never intended for.
Hence the screw up
Panasonic provided an excellent platform for the A380 IFE system and then Qantas IT started tinkering.From all accounts Panasonic were not happy.
Bit like buying a Mercedes 300 SL and then trying to make it perform the functions of a Fridge