Firstly, we started with a video telling us a bit more about Emirates and Dubai, then we had about 20 minutes where we had time to ask any questions. After that, we had a group discussion about "What out idea of good customer service is". After that, we had a coffee break where they decided who was successful and who was not through that stage. We then did a psycometric test which consisted of 187 questions. This is basically for them to find out what type of a person you are. After that, we had another group discussion where we were given a list of people, their ethnic origin, and their ages. We had to decide who we would put together to live in appartments and why. After that discussion we were given a pile of paper and some paperclips and within our group, we had to build a tower. We then had a brief one to one where they weighed and measured us, and asked a few questions about our family life. After this, we had lunch. When we got back, they had another list of who they wanted to go back for the final two to one interview a couple of days later or not. After the unsuccessful candidates had left, we were each given a time to come back for our final interview. The final interview only lasted about 35mins and the questions were basically based on customer service and teamwork. Nothing out of the ordinary. The first day was quite long, but it was fun
Good Luck !!!
Pam XXX