This first step is true and also Hempy and Max 1 are correct. The second step is using tried and proven processes.Without the second step any project not following tried and proven process is very likely to fail (how many have!) Processes that will ensure that we are not faced with yet another crazy pipe dream that stuffs up the whole system and wastes everyones time and money trying to tidy up, hide, or deal with the debris afterwards.
Process ensures lots of things such as
actual (situational) risk is assessed and controlled where necessary, stakeholders are consulted and on board with advice and assistance (listen and incorporate) and that short and long term cost benefit and viability is determined. Process will provide optimised (best compromise) outcome and best time for implementation. Do it properly first and a lot of effort, cost and heartache will be avoided. When proper (
NOT DODGY BROTHERS) Risk and Project Management principles are not followed is often the cause of aborted or wasteful projects. No reasonable person will deny a good idea tied to a proper process. This is why NAS was such a dogs breakfast - proper process was never followed. Part of the reason for this is that the implementation team were not skilled in Project and Risk Management at all, or to the level required for such a project. To some this stuff I'm talking about is just beyond the egotistical parallel universe to conceptualise never mind understand or believe. Too much this
this
this
this
and this
and not enough this
.
Get the skilled PM and RM people to run serious projects and do them with integrity and after about 200 years the trust in management may return. Easy to lose but sooooo dificult to get back.