PPRuNe Forums - View Single Post - Qantas Training Centre For Service Excellence
Old 29th Jan 2009, 01:50
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DEFCON4
 
Join Date: Oct 2004
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Training Day

It means being bored to death by someone who has been flying a minute and has had 400 kilopascals of sunshine pumped up their clacker.
You will leave the facility re invigorated,re engaged and motivated to deal with the next service failure you encounter.
Not sure if you role play and pass a sponge ball around though.
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