PPRuNe Forums - View Single Post - Qantas Training Centre For Service Excellence
Old 28th Jan 2009, 19:57
  #6 (permalink)  
argusmoon
 
Join Date: Jul 2004
Location: Land Down Under
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Service Excellence and Safety

Ten Years ago Qantas pinched an idea from BA...Cartops.
Unfortunately they only pinched half the idea...no safety catches to stop the cartop slding and crushing fingers.
Finally Worksafe intervened and forced the issue.
Now some genius has decided that the carts are unstable with two tubs(standard units)on top.
We are now reduced to one tub which brings us back to where we were ten years ago and making the cartops redundant.
The Circles Of Time at Qantas...you eventually end up right back where you started.
Just as an aside...you can no longer use the Wiki Wiki Bus in HNL to ride to Gate 34.
Someone hurt themselves and as a total over reaction the Wiki Wiki has been banned.
Centre Of Service Excrement more like it.
Time to Clean out Cabin Services management.
The Black Widow has been there way too long
argusmoon is offline