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Old 28th January 2009 | 18:23
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x213a
 
Joined: Apr 2008
Posts: 259
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From: November18
SKY broadband problem

Been connected 5 days now. It cuts out intermittently in the early hours.
Supposed to be 2meg, currently pulling quarter of a meg.
SKY say the first 10 days it's computer controlled to adjust to my "settings"
Opportunity to bin the package expires after 8 days of receiving the router.
They assure me it will improve.

My 2 meg package comes free with the SKY talk and tv package I bought / entered into. If after this alleged 10 days my bb is still nearer to dialup speeds can I cite sale of goods act and bin the whole contract?
My line has been assessed by SKY and on paper they state it can support up to 3.5 megs.
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