Stan
Sorry to hear you are still having problems.
BT - before you finally give up on them, have you tried deleting their connection software and and making a new connection with 'Dial-up Networking' ? I know of cases where this has solved similar problems to yours. If this makes no difference, my next step would be to suspect the 'on-board' software modem, and as previously mentioned, try a proven external serial modem. (your daughter's modem ?)
If your daughter's computer regularly connects satisfactorily to BT, via the same 'phone line, then I suggest this rules out an ISP problem. The fact that you suffered the same connection problems with both BT and AOL further supports this conclusion.
AOL - opinions are very polarised, customers seem to either "love them" or "hate them". The 'invasive nature' of the AOL software is a common cause for complaint, if you do change your mind. I'm told that the only way to completely remove ALL trace of AOL is to re-format the hard drive, not for the faint-hearted !
Good Luck
Last edited by spekesoftly; 17th April 2002 at 12:34.