Yes a little one sided I know - but without the crew the majority of customs officers and quarantine officers would be unemployed. Like all industries one job tends to lead to other jobs and the flow on continues.
We are merely going through customs/AQIS as a matter of course for our employment. I don't believe we should be excluded from random screening, but as the customs/AQIS is a necessary part of us getting to or from work, I think a dedicated crew lane is essential. Why does Australia find it so hard to do - rest of the world does - are we a little behind the times here?
Hey if we get slowed down - I don't mind - as long as my company pays me for my time, and my company bills customs/aqis.